Friday, July 31, 2015

WILL THE POST OFFICE BE LIABLE FOR DEFICIENCY OF SERVICE UNDER CONSUMER ACT


WILL THE POST OFFICE BE LIABLE FOR DEFICIENCY OF SERVICE:

              
           The facts of this case resemble with those of Department of Post through Sr. Superintendent of post Office v. M/S. J.K. Daignostics, 1993(2) CPR 591 (SCDRC, Gujarat). In which it has been laid down that misdelivery of the registered letter to wrong person is an act of negligence and the post office is liable for compensation for deficiency of service and the provisions of sec. 6 of the Indian post office Act, would not be applicable in cases of deficiency in service.

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